Terms of Service

Please read these terms and conditions carefully before using our services.

Last Updated: October 22, 2025

Table of Contents

1. Introduction

Welcome to Ultra-repair. These Terms of Service ("Terms") govern your access to and use of our medical equipment repair and maintenance services, including our website, mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Acceptance of Terms

By creating an account, submitting a repair request, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Services Description

Ultra-repair provides professional medical equipment repair, maintenance, and technical support services, including but not limited to:

  • Equipment diagnostics and troubleshooting
  • Repair and replacement of components and parts
  • Preventive maintenance services
  • Installation and calibration services
  • Technical training and consultation
  • Emergency repair services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.

4. User Responsibilities

When using our Services, you agree to:

  • Provide accurate and complete information about equipment issues
  • Maintain the security and confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Ensure proper handling and storage of equipment during service
  • Make timely payment for services rendered
  • Comply with all applicable laws and regulations

You are responsible for all activities that occur under your account and must not share your account credentials with others.

5. Intellectual Property Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, software, and documentation, are the exclusive property of Ultra-repair or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent. Unauthorized use may result in legal action.

6. Limitation of Liability

To the fullest extent permitted by law, Ultra-repair shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising from:

  • Your use or inability to use our Services
  • Equipment downtime during repair or maintenance
  • Delays in service delivery due to parts availability
  • Third-party interference or unauthorized access to your data

Our total liability for any claims arising from these Terms or our Services shall not exceed the amount you paid for the specific service in question.

7. Warranty and Disclaimers

We provide a 90-day limited warranty on parts and labor for repair services. This warranty covers defects in materials and workmanship under normal use. The warranty does not cover:

  • Damage caused by misuse, abuse, or negligence
  • Normal wear and tear
  • Issues arising from unauthorized modifications
  • Consumable items and accessories

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

8. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, provide additional notice through our Services or via email.

Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of our Services.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Russian Federation, without regard to its conflict of law provisions.

Any disputes arising from these Terms or our Services shall be resolved through good faith negotiations. If negotiations fail, disputes shall be submitted to the competent courts of the Russian Federation.

10. Contact Information

If you have any questions, concerns, or feedback regarding these Terms, please contact us:

Ultra-repair

Email: doris@volka-medtech.com

Phone: +86 130 7676 1531

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (MSK)

By using Ultra-repair's services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.

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